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100% Money Back Guarantee

We want you to shop at our site with confidence and be totally satisfied with your purchase. In the unusual event of defect or failure of phone cards sold by 1st-USA.com, a prompt replacement of the card(s) or a full refund will be made. Period.

Our guarantee is limited to the original retail purchaser and is non-transferable. Claims against our guaranty must be made within 30 days of purchase.

Our guarantee is void if the product submitted for replacement has expired or where the purchaser has used the product to any degree. Where the purchaser took delivery of a physical phone card (as against a “virtual PIN”), no replacement will be made without the return of the physical phone card in new condition.

Our liability will not exceed the purchase price of its defective products. We make no warranty of its products with respect to incidental, consequential, or other damages.


What is your return policy?
Because our phone cards and PIN numbers are active immediately upon purchase, and cannot be cancelled, 1st-USA cannot accept returns. Please view our guarantee, however, for other remedies if you are having trouble with a phone card.


What guarantee do you offer to resellers?
We make all commercially reasonable effort to ensure the high quality of its products and to provide you with the most up-to-date information regarding phonecard features and rates.

We guarantee the phonecards we sell to operate according to industry standards. If any product sold by our distributor should fail, a replacement or refund will be made.

Rates, however, are subject to change without notice.

No additional warranties are given or implied, except by written agreement of 1st-USA's management. 1st-USA’s liability will not exceed the purchase price of its defective products. 1st-USA makes no warranty of its products with respect to incidental, consequential, or other damages.

 

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